leaseweb – content removal (resolved)

I am having some reactions to them removing a new blatant copy involving our site from other servers. If precisely what I experienced can be anywhere near the actual customer service, I don’ t think high of it. They didn’t even bother for you to read my e-mail, and just told the pollsters with copy/paste response. I even mail a PM for you to Leaseweb through this forum and so they did not bother to make contact with me. I will generate my experience using them in a individual thread though.

Quote: I am having some reactions to them removing a new blatant copy involving our site from other servers. If precisely what I experienced can be anywhere near the actual customer service, I dont think high of it. They didn’t even bother for you to read my e-mail, and just told the pollsters with copy/paste response. I even mail a PM for you to Leaseweb through this forum and so they did not bother to make contact with me. I will generate my experience using them in a individual thread though. I don’t see how it really is relevant to this thread, however;

The information you provided here is false, you approached your abuse department which has a copyright claim, we responded immediately with instructions which you did not caution to read and also follow. You then provided a PM the other day night which was incidentally answered in an extremely respectful way this specific morning.

We’ll be pleased to assist, but we usually do not appreciate false information being a attempt of blackmail to handle your requests in any other way than what the law states allows us.

Quote: I am having some reactions to them removing a new blatant copy involving our site from other servers. You will most likely not like this answer, but that’s among their strong items. LeaseWeb won’t simply just roll over as well as remove content to the basis of any email (or PM) they receive. You have to file a the right way formatted DMCA when it’s on one among their US nodes, or the Dutch and also German equivalent of an DMCA if it’s hosted of hospitality attire of their European DCs. Unlike some hosts they tend to stand by their customers and definately will insist on the correctly formatted criticism before they’ll consider any action.

EDIT: LW beat me to that (again) LOL

Quote: You almost certainly won’t like this particular reply, but that’s among their strong items. LeaseWeb won’t simply just roll over as well as remove content to the basis of any email (or PM) they receive. You have to file a the right way formatted DMCA when it’s on one among their US nodes, or the Dutch and also German equivalent of an DMCA if it’s hosted of hospitality attire of their European DCs. Unlike some hosts they tend to stand by their customers and definately will insist on the correctly format gripe before they’ll take any action.

EDIT: LW beat us to it (again) LOLAnd i completely consider that. I sent a detailed email showing the copied site, the archive in the site and the actual russian copy regarding it. I then acquired a reply saying that i need to make contact with the webmaster first. I fired off of a reply stating that which is impossible as some people copied our web-site word for expression and hence the only real contact details are our contact details to that we received another email considering the same request. Just felt like they were not taking that seriously. We spent all his time an money with our site and i wish they went on our complaint a lot more seriously and actually viewed the emails appropriately. This is afterall something that individuals invested plenty of effort into thus 5 minutes of looking can be made it clear that this isn’t just a snippet replicated over, but an entire site.

Anyway, it appears to be its getting looked after now so hopefull a mod can come over and delete these posts.

regards, DS

Quote: I don’t see how it really is relevant to this thread, however;

The information you provided here is false, you approached your abuse department which has a copyright claim, we responded immediately with instructions which you did not

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